CONTENT TURNAROUND TIMES
(Excludes Sundays and holidays. For custom turnaround time needs, get in touch.)
We are passionate about providing high quality customer service. We will revise your content for no cost up to the number of times indicated per project, within the number of days agreed upon.
We ask the clients we work with to expect delivery within our turnaround time chart (above), and to collaborate in a timely and professional manner on project details and feedback. This helps us maintain expectations.
You own the copyright in full upon completion of the work. We do not request publishing rights or resell your content to anyone.
guarantees that all content purchased by clients is 100% original.
Reasonable Expectations Guarantee. Please be aware of our reasonable deadline expectations. Work doesn’t start till payment (50%) is received. Your deadline will be given due attention, within our promised content turnaround times. (See How It Works.)
We will revise your content at no cost for up to the number of revisions indicated per project. Any revisions requested past 20 days of your order will not be valid.
If further revisions are requested, client will pay a 15% order fee. Fee can be sent via PayPal to firstname.lastname@example.org.
Order Forms Expiration Policy
After clients checkout, an order form appears that clients are required to fill out to start their project. If order forms are not filled out within three (3) months, the order is automatically canceled. Forms filled out after (3) three months will not be valid.
Order Changes Policy
Clients are not allowed to ask for a redirection of the content, a new topic, or put the content order on hold, if the order has already been written. Make sure to give the redirection before the start of any work.
We do not offer refunds. Instead of refunds, we propose to fully revise until it meets your expectations and brief, within five rounds of revisions, which are usually sufficient for any client to achieve content success.
.com occasionally consults with 3rd party experts on the topic written about. If you find grammar and quality issues in your content, we will revise at no cost within a 30-day window from the order being placed.
The copyright of our content legally belongs to the author until the client pays for the work. Upon payment receipt, the copyright is legally relinquished to the Client. If payment is ever withdrawn by the Client for work they have already received and approved (either manually or auto), they no longer own the copyright to that content and it will be subject to dispute.
Client is responsible for valid approval of work ordered required for the completion of the Work. Approval of work must take place within 20 days of sending the work. Any revisions requested outside of 20 days are not valid and under no obligation for us to meet. Client approval of content within 20 days of receiving it can be in the form of a written email, phone conversation, or chat message. Writer is not responsible for errors occurring in this work or projects related to this work after acceptance of the Work.
Upon written or verbal cancellation of any project, Client is responsible for payment for all expenses incurred and any work done toward the completion of the project based on the percentage of project completed. Should Client cancel the project following its completion, Client is responsible for full payment as per the above estimate plus all other expenses incurred.
Academic student-use content
retains the right to refuse any request for writing original student essays.
Direct Writer Consultation.
will not disclose client confidentiality
PAYMENT & COLLECTION
requires a 50% deposit for every order, including all new clients on initial projects and all ongoing clients on any retainer basis. Work will commence upon receipt of the payment.
We will revise your content at no cost for up to the number of revisions indicated per project.Any revision requested past 20 days of your order will not be valid.
Order Refund Policy
does not offer refunds. (See satisfaction guarantee for more).
Google DMCA & Withdrawn Payment
requires a 50% downpayment from all clients on all projects. Work will commence upon receipt of the payment. If at any time payment is withdrawn (credit card claims, etc) reserves the right to file a DMCA. Google takes stolen SEO and copyright claims very seriously. Read more about the Google DCMA.